Frequently Asked Questions
Everything you need to know about your Ruti experience.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.
How do I find my correct size?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed, contemporary fit.
Do you offer international shipping?
Yes, Ruti ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.